We are currently seeking an aspiring Oak Product Specialist to help expand and grow our Oak winemaking products within the Scott Lab portfolio.

The Oak Product Specialist will be primarily responsible for the daily management of incoming calls and orders for the Oak lab. This is a customer-centric position with general administrative tasks that involves strong communication amongst departments and interfaces daily with customers.

Company Perks:

Extensive training
Annual bonus
Competitive compensation
Paid vacation and sick time
Volunteer time off
Comprehensive benefit packages including robust medical, dental, and vision
401(k) savings plan with company match

Requirements & Responsibilities:

Manage Oak inventory and forecasting of product demand
Support data entry, order processing, and internal reporting
Maintain accurate records of trial outcomes and feedback
Provide technical consultation and troubleshooting support to both customers and internal stakeholders
Partner with sales representative to provide technical backup and post-sale support
Conduct product presentations and technical training for internal teams
Attend occasional trade shows and events to support brand and product awareness
Build strong relationships with key decision makers and influencers within the wine and beverage industry

Qualifications:

Bachelor's degree in Enology, Food Science, or related technical discipline preferred
2–4 years of experience in the wine industry, preferably with exposure to oak products
Prior customer-facing or technical support experience highly desirable
Excellent organizational skills with the ability to manage multiple trials and administrative tasks
Technically proficient in Microsoft Office and CRM systems; Salesforce experience is a plus
Valid driver’s license and ability to travel to remote customer visits and industry events as needed

Salary Range: $75 – $90k DOE

Hybrid position reporting to the Petaluma, CA location

Scott Laboratories

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Oak Product Specialist