Food and Beverage Marketplace Manager

Ledson Winery and Vineyards • Full-time • Santa Rosa, CA, United States • $60k - $70k / year • 1w ago

Overview

Selected as one of the best places to work in the North Bay, Ledson Winery and Vineyards is a family owned and operated winery located in Kenwood. Come join our fun and energetic marketplace team. Our gourmet marketplace features sandwiches, cheeses, baked goods, olive oils fudges, and wine specials. We are seeking an enthusiastic, customer service-oriented team leader with an outgoing personality to join our marketplace team!

Responsibilities include:

*In a hands-on role performs, oversees, and leads the day-to-day operations of the Marketplace.

*Manages Marketplace staff, ensuring they are trained, executing assigned tasks and reaching sales goals.

*Placing weekly food and product orders

*Works with ownership to identify new products to feature and analyze profit margins.

*Greets guests in a warm, friendly, and welcoming manner as they enter the marketplace

Offering guests assistance finding wines, products, etc. The marketplace team is the last impression for the guest; therefore, customer service is essential!

Pouring and selling featured wine, training staff on wines and driving sales

Cutting, packing, weighing and displaying cheese, meats, pasta salads, as needed

Creating daily cheese platters for tastings and pre-orders

Fulfilling sandwich, cheese, and picnic lunch orders for guests as needed

Assisting customers with purchases of olive oils and chocolate sauces while providing superior customer service

Locating and packing wine to fulfill wine club will call orders as well as daily purchases for customers

Accurately using a POS system to ring up guest orders, accurately enter shipping information, order details, etc.

Leads by example and engages in conversation with customers to ensure an enjoyable and personable experience

Requirements:

Desire to provide superior customer service, lead a team and achieve sales goals

Dependable, honest with focused work ethic and positive “can do” attitude

Ability to engage with customers and participate in professional conversation to provide them with a personal and memorable experience

Basic computer skills and the ability to learn AMS POS system

Quick learner, dependable and punctual

A self-starter that is motivated to accomplish assigned tasks

Able to work independently as well as part of a team

Attention to detail and accuracy of work

Ability to work in a fast-paced environment, multitask, work well under pressure.

Effectively prioritize and delegate tasks

Must have reliable transportation.

Must be able to work weekends

Ability to pass drug and background screening.

Benefits:

- Annual earnings 60,000-70,000 DOE

- Annual bonus based on Marketplace sales and management performance

- Medical, dental and vision benefits

- 401K (matching)

- 40 hours annual sick pay

- 80 hours annual vacation accrual (increases with tenure)

- 50% discount on Ledson products

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Shift:

Day shift

Shift availability:

Day Shift (Required)

Ability to Commute:

Santa Rosa, CA 95409 (Required)

Ability to Relocate:

Santa Rosa, CA 95409: Relocate before starting work (Required)

Work Location: In person

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